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In this video we will start building out a call to action for our website. This call to action will slide out as the user scrolls down the page. In this video we will cover the HTML and CSS to build to CTA.
Flavio Mello of Cummins discusses how they used a Six Sigma approach to learn to communicate with customers via social using Oracle’s SRM platform; including advancements in support, customer service, and educational data.
Axtel presents how they successfully manage customer experience with Oracle Service Cloud by integrating multiple communication channels with knowledge and Field Service management capabilities. They now have a 360° customer interaction view.
Neil Tolbert of Mack Trucks discusses their current social strategy of listening to conversations, understanding customers/prospects, and becoming engaged in the trucking industry through targeted campaigns.
Helloworld, a leading Australian travel agency, discusses how using Oracle Social Cloud’s listening and publishing tools helps them be more efficient in campaigns and customer service, enabling them to answer customer inquiries three times faster.